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+
+# Shipment of a biological or chemical sample
+
+To send some biological or chemical samples, the usual company that we
+are using is Fedex. In some particular cases it can happen that DHL
+or World Courier are used. The request for a shipment has to be made via
+the [ticketing system](<https://service.uni.lu/sp?id=sc_category&sys_id=ca67f2c1db683c905c72ef3c0b9619a8&catalog_id=09863281db683c905c72ef3c0b9619dc>)
+and someone form the Biotech Support Team will make the request on the
+shipping company website.
+
+If you want to **send** a parcel, please send a ticket [here](https://service.uni.lu/sp?id=sc_cat_item&sys_id=9cf7f205db683c905c72ef3c0b9619cd&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8).
+
+If you want to **received** a parcel and you have to provide the labels to
+the seller, please send a ticket [here](<https://service.uni.lu/sp?id=sc_cat_item&sys_id=6a3e4701dbe83c905c72ef3c0b961903&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8>).
+
+**Important**
+
+If your shipment is sensitive to temperature, we advise you to plan the
+shipment on a Monday or a Tuesday to avoid any delay due to the
+week-end.
+
+If the destination is outside of Europe, use at least 10kg of dry-ice.
+
+To avoid any shortage of dry-ice, we ask you to order dry-ice for any
+shipment required 5kg or more. You can do so in Quarks. Please plan your
+shipment accordingly to the delivery date of your dry-ice.
+
+Make sure to fill every information in the ticket. If an information is
+missing, the shipment will be delayed.
+
+If you are sending a GMO to the USA, it is mandatory to add the
+emergency procedure.
+
+**Shipment with World Courier**
+
+1.  Contact <bruops@worldcourier.be> and add <aa-lcsb@uni.lu> in CC to ask for a quotation. Describe the content of the package, ask that they provide dry-ice (if applicable) and their packaging. Indicate the date and the place of the pick-up.
+
+2.  When you receive your quotation, place it in Quarks so the PO can be created.
+
+3.  Fill and sign the documents sent by World Courier (i. e. proforma invoice) and add the logo of the University.
+
+    -   Date: date of the shipment
+    -   Shipper: you + BT2 address
+    -   Consignee: receiver address
+
+4.  After signature, the support team is sending the PO to World Courier
+
+5.  After they receive all the documents, World Courier can register the request and plan the shipment.
+