- Transit time outside European Union: up to 5 days
If the samples have to be kept frozen, please fill the package with DRY ICE (at least 5kg for EU shipment and 15kg for non EU shipment). We recommend you to place an order of DRY ICE in Quarks by Wednesday at the latest. The deliveries of DRY ICE occur every Monday.
If the samples must be kept frozen, please fill the package with DRY ICE (at least 5kg for EU shipment and 15kg for non EU shipment). We recommend you to place an order of DRY ICE in Quarks by Wednesday at the latest. The deliveries of DRY ICE occur every Monday.
Scheduled days of shipment:
- EU: Monday, Tuesday or Wednesday for Room Temperature shipment
- EU: Monday or Tuesday for shipment with DRY ICE
- Outside EU: Monday for a delivery by Friday. In case the package must be delivered on Monday we can schedule a shipment on Thursday or Friday (the package will be in transit all weekend long)
Shipping days:
- European Union: Monday, Tuesday or Wednesday for Room Temperature shipment
- European Union: Monday or Tuesday for shipment with DRY ICE
- Outside European Union: Monday for a delivery by Friday. In case the package must be delivered on Monday we can schedule a shipment on Thursday or Friday (the package will be in transit all weekend long)
*Please note these are recommendations and delays at the customs might occur.*
**How to organise a shipment with Fedex or DHL?**
Please send a ticket via Service Portal and make sure to fill all information. If an information is missing, the shipment might be postponed.
Please send a ticket few days in advance via Service Portal and make sure to fill all information. If an information is missing, the shipment might be postponed.
@@ -40,7 +39,6 @@ If you are sending a GMO to the USA, it is mandatory to enclose the emergency pr
Only some people from the Support Biotech Team at LCSB have been trained and certified by IATA (International Air Transportation Association) to be allowed to prepare the shipping documents for dangerous goods. They will review the information provided in the ticket and will make sure all the safety requirements are fullfiled (shipping temperature and nature of the goods). They will provide the shipping documents and labels to be enclosed to the package and give you all the instructions to follow in the ticket.
### World Courier:
World Courier is an expensive carrier providing premium services such as 24/7 service, refilling the package with DRY ICE, taking care of the necessary documents for customs clearance, shipment on the first available flight... It is the ideal solution for very precious samples or special services.
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@@ -91,11 +89,13 @@ Packages must be prepared as follows:
5. If there is any doubt as to whether or not residual liquid may be present in the primary receptacle during transport then a packaging suitable for liquids, including absorbent materials, must be used
# Reception of biological or chemical samples
In case a collaborator needs to ship samples to LCSB and we have to cover the shipping costs, the Support Biotech Team can organise the shipment to LCSB.
### Fedex or DHL:
Please send a ticket via Service Portal https://service.uni.lu/sp?id=sc_cat_item&sys_id=6a3e4701dbe83c905c72ef3c0b961903&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8
Please send a ticket few days in advance via Service Portal https://service.uni.lu/sp?id=sc_cat_item&sys_id=6a3e4701dbe83c905c72ef3c0b961903&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8
*Please note we can also provide our Fedex or DHL account number to the collaborators in case they would like to organise the shipment.*
