adding external procedure

external/access/lums-passwords/lums-passwords.md

@@ -14,7 +14,7 @@ redirect_from:
 In addition to the standard university account, LCSB researchers and external collaborators are provided with the LUMS (LCSB User Management System) account.
 This serves for internal authentication for resources provided by the LCSB, e.g. LCSB hosted [GitLab](https://gitlab.lcsb.uni.lu), LCSB [OwnCloud](https://owncloud.lcsb.uni.lu) storage or access to virtual machines.
 
-## Requesting LUMS account
+## Requesting LUMS account for LCSB/DLSM members
 
   1. Go to [service.uni.lu](https://service.uni.lu).
 
@@ -25,12 +25,30 @@ This serves for internal authentication for resources provided by the LCSB, e.g.
      *  Choose **LCSB** ticket service:<br/>
 <img src="img/lums_ticket-main.png" height="300px"><br/>
 
-     *  Navigate to **"BioCore: Application Services"** and choose **"[Request for] a new LUMS account**:<br/>
-    <img src="img/lums_ticket-request.png" height="300px"><br/>
+      *  Navigate to **"LCSB IT: Account Management Services"**, choose **" LUMS- New account"** and fill the [Form](https://service.uni.lu/sp?id=sc_cat_item&sys_id=c536257ddb336010ca53454039961936&sysparm_category=6b76697ddb336010ca534540399619f8):<br/> 
+    <img src="img/lums_ticket-request.png" height="350px"><br/>
 
      * If you know already to which services you need access, please specify it in the ticket.
 
-In case you are not a member of the university, please ask your collaborator at the university to request the account for you.
+
+## Requesting LUMS account for UL members, UL students or externals collaborators
+
+In case you are not a member of LSCB/DLSM:  
+
+  1. You must have an account manager assigned , who is a LCSB/DLSM member: please ask your collaborator at the LCSB to request the account for you.
+
+  2. The account manager must sign a form that contains:
+  
+      * Your full name
+      * your institutional email : if you do not have a institutional email, please ask for it.
+      * and the validity period of the account, otherwise the  account will be valid at the longest until March 31st of the following year. 
+
+  3. Once the account is created, you will receive an email with your external account details and how to access services and VMS.
+
+  4. At the end of the account validity, to extend it for at most another year, your account manager must sign a new form as specified in 2) with the new validity.
+  > In case the assigned account manager changes, the new account manager must also  sign a new form immediately and confirm the access permissions by informal approval.
+  The assigned account manager must fulfill the criteria in 1), otherwise the account will be disabled immediately. 
+
 
 ## (Re-)Activating LUMS account upon receiving credentials or after password reset