Update internal/lab/book-lab-equipment/book-lab-equipment.md, 29.PNG,...

Update internal/lab/book-lab-equipment/book-lab-equipment.md, 29.PNG, internal/lab/book-lab-equipment/img/29.png files

book-lab-equipment/book-lab-equipment.md

@@ -7,16 +7,18 @@ redirect_from:
   - /internal/cards/lab:book-lab-equipment
 ---
 
-# How to book a Lab Equipment
+# How to book a Lab Equipment in Quarks
 
-To help the users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
+To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
 
  - [1. How to look for an instrument](#1-how-to-look-for-an-instrument)
  - [2. How to know if an instrument is bookable](#2-how-to-know-if-an-instrument-is-bookable)
  - [3. How to add an equipment to your Favorites list](#3-how-to-add-an-equipment-to-your-favorites-list)
  - [4. How to book an instrument](#4-how-to-book-an-instrument)
  - [5. How to edit or cancel a booking](#5-how-to-edit-or-cancel-a-booking)
- - [6. How to access the booking history](#6-how-to-access-the-booking-history)
+ - [6. How to book a lab (location)](#6-how-to-book-a-lab-(location))
+ - [7. How to access the booking history](#7-how-to-access-the-booking-history)
+ - [8. How to request booking configuration change or report an issue with Quarks?](#8-how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?)
 
 ## 1. How to look for an instrument
 
@@ -129,9 +131,23 @@ You can also edit or cancel your booking in the “Reservations” – “ Reser
 
 ![27](img/27.png)
 
-## 6. How to access the booking history
+## 6. How to access the booking a lab (location)
+
+In some cases the equipment reservation is organized via lab booking. If you want to reserve a lab please select under Reservations “Locations” instead of “Equipment” as Type. The further way of proceeding is similar to described above for Equipment reservations.
+
+![29](img/29.png)
+
+
+## 7. How to access the booking history
 
 You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by).
 
 ![28](img/28.png)
 
+
+## 8. How to request booking configuration change or report an issue with Quarks?
+
+If you wish to make one equipment bookable or make it 24 hours bookable please send a ticket to https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3. 
+
+For all issues related to Quarks send a ticket to https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb.
+