cahnges based on Monika's review

external/lab-equipment/maintenance-of-fridges/maintenance-of-fridges.md

@@ -14,7 +14,7 @@ Routine maintenance of fridges and freezers prevents from issues and preserves i
 
 The fridges and freezers are under constant temperature monitoring. In order to avoid alarms, the monitoring has to be disconnected before the cleaning of 4°C fridges and the defrosting of -20°C/-80°C freezers (see [How to disable a Rmoni sensor](#how-to-disable-a-rmoni-sensor)). 
 
-**Please inform the Instrument Care team before every kind of maintenance by sending [a ticket](https://service.uni.lu/sp?id=sc_cat_item&sys_id=6ea39fdbdbec38105c72ef3c0b96196a&sysparm_category=af924f17dbac38105c72ef3c0b96194b) 24h before starting your maintenance**. They will disconnect the alarm on the monitoring until your appliance is back to its original temperature. Preferentially start your maintenance in the morning. When the maintenance is finished and the temperature is back to normal, reply on the open ticket to let them know you are done.
+**Please inform the Instrument Care team before every kind of maintenance by sending [a ticket](https://service.uni.lu/sp?id=sc_cat_item&sys_id=6ea39fdbdbec38105c72ef3c0b96196a&sysparm_category=af924f17dbac38105c72ef3c0b96194b) 24h before starting your maintenance**. Preferentially start your maintenance in the morning. When the maintenance is finished and the temperature is back to normal, reply on the open ticket to let them know you are done.
 
 All users are in charge of the maintenance of the fridges and freezers at the following frequency:
 
@@ -47,7 +47,7 @@ This section applies to the fridges from GRAM, models BioPlus and BioMidi.
     -	Make sure the inside of the fridge is dry
     -	Reconnect the main plug and switch the fridge back on
     -	Wait until the pre-set temperature is reached before transferring the content of the fridge back
-    -	Enable the Rmoni sensor and inform the Instrument Care team that you are finished and that everything is back to normal
+    -	Enable the Rmoni sensor and inform the Instrument Care team via ticket that you are done and that everything is back to normal
     -	Fill the maintenance form located on the door of the fridge
 
 
@@ -65,12 +65,12 @@ This section applies to the LIEBHERR fridges (141 and 360 L and 600L) and to the
 
 -	**Once a year**, the cabinet should be cleaned as follow:
     -	24h before your maintenance, inform the Instrument Care team by sending [a ticket](https://service.uni.lu/sp?id=sc_cat_item&sys_id=6ea39fdbdbec38105c72ef3c0b96196a&sysparm_category=af924f17dbac38105c72ef3c0b96194b) and [disable the Rmoni sensor](#how-to-disable-a-rmoni-sensor)
-    - Switch off the fridge and pull out the main plug
+    -   Switch off the fridge and pull out the main plug
     -	Transfer the content of the fridge to another fridge and clean the inside with lukewarm water and mild detergent. **Ensure that no cleaning water penetrates into the electrical components of ventilation grids**
     -	Dry the inside of the fridge
     -	Reconnect the main plug and switch the fridge back on
     -	Wait until the pre-set temperature is reached before transferring back the content of the fridge
-    -	Enable the Rmoni sensor and inform the Instrument Care team that you are finished and that everything is back to normal
+    -	Enable the Rmoni sensor and inform the Instrument Care team via ticket that you are done and that everything is back to normal
     -	Fill the maintenance form located on the door of the fridge
 
 <div align="center">
@@ -81,12 +81,12 @@ This section applies to the LIEBHERR fridges (141 and 360 L and 600L) and to the
 -	The freezers LIEBHERR LGPv (600 L) defrost automatically, and therefore, the user does not need to do it.
 -	**Once a year**, the cabinet should be cleaned as follow:
     -	24h before your maintenance, inform the Instrument Care team by sending [a ticket](https://service.uni.lu/sp?id=sc_cat_item&sys_id=6ea39fdbdbec38105c72ef3c0b96196a&sysparm_category=af924f17dbac38105c72ef3c0b96194b) and [disable the Rmoni sensor](#how-to-disable-a-rmoni-sensor)
-    - Switch off the fridge and pull out the main plug
-    -	Transfer the content of the fridge to another fridge and clean the inside with lukewarm water and mild detergent. **Ensure that no cleaning water penetrates into the electrical components of ventilation grids**
-    -	Dry the inside of the fridge
-    -	Reconnect the main plug and switch the fridge back on
-    -	Wait until the pre-set temperature is reached before transferring back the content of the fridge
-    -	Enable the Rmoni sensor and inform the Instrument Care team that you are finished and that everything is back to normal
+    -   Switch off the freezer and pull out the main plug
+    -	Transfer the content of the freezer to another freezer and clean the inside with lukewarm water and mild detergent. **Ensure that no cleaning water penetrates into the electrical components of ventilation grids**
+    -	Dry the inside of the freezer
+    -	Reconnect the main plug and switch the freezer back on
+    -	Wait until the pre-set temperature is reached before transferring back the content of the freezer
+    -	Enable the Rmoni sensor and inform the Instrument Care team via ticket that you are done and that everything is back to normal
     -	Fill the maintenance form located on the door of the fridge
 
 ## How to defrost a freezer