To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
-[How to look for an instrument](#how-to-look-for-an-instrument)
-[How to look for an instrument](#how-to-look-for-an-instrument)
-[How to know if an instrument is bookable](#how-to-know-if-an-instrument-is-bookable)
-[How to know if an instrument is bookable](#how-to-know-if-an-instrument-is-bookable)
-[How to add an equipment to your Favorites list](#how-to-add-an-equipment-to-your-favorites-list)
-[How to add an equipment to your Favorites list](#how-to-add-an-equipment-to-your-favorites-list)
-[How to book an instrument](#how-to-book-an-instrument)
-[How to book an instrument](#how-to-book-an-instrument)
-[How to edit or cancel a booking](#how-to-edit-or-cancel-a-booking)
-[How to edit or cancel a booking](#how-to-edit-or-cancel-a-booking)
-[How to book a lab (location)](#how-to-book-a-lab-(location))
-[How to book a lab (location)](#how-to-book-a-lab-(location))
-[How to access the booking history](#how-to-access-the-booking-history)
-[How to access the booking history](#how-to-access-the-booking-history)
-[How to request booking configuration change or report an issue with Quarks?](#how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?)
-[How to request booking configuration change or report an issue with Quarks?](#how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?)
## How to look for an instrument
## How to look for an instrument
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@@ -70,7 +70,8 @@ You can directly see for which instrument you have the notifications activated b
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@@ -70,7 +70,8 @@ You can directly see for which instrument you have the notifications activated b
## How to book an instrument
## How to book an instrument
You have three ways to create a new booking.
You have three ways to create a new booking.
1. You can book your instrument by clicking on its name, you will have in the right window a reservation section.
1. You can book your instrument by clicking on its name, you will have in the right window a reservation section.
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@@ -78,10 +79,10 @@ You have three ways to create a new booking.
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@@ -78,10 +79,10 @@ You have three ways to create a new booking.
You can select the date and time of your booking and also create a recurrent booking in the Periodicity section.
You can select the date and time of your booking and also create a recurrent booking in the Periodicity section.
2.You can also directly access the reservation window by clicking on the “Calendar” icon.
2.You can also directly access the reservation window by clicking on the “Calendar” icon.
3.The other way of making a new reservation is in the “Reservation” – “Agenda” section.
3.The other way of making a new reservation is in the “Reservation” – “Agenda” section.
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@@ -141,17 +142,14 @@ In some cases the equipment reservation is organized via lab booking. If you wan
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@@ -141,17 +142,14 @@ In some cases the equipment reservation is organized via lab booking. If you wan
## How to access the booking history
## How to access the booking history
You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by).
You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by).
## How to request booking configuration change or report an issue with Quarks?
## How to request booking configuration change or report an issue with Quarks?
If you wish to make one equipment bookable or make it 24 hours bookable [please send a ticket](https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3).
If you wish to make one equipment bookable or make it 24 hours bookable [please send a ticket](https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3).
For all issues related to Quarks [please send a ticket](https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb).
For all issues related to Quarks [please send a ticket](https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb).
@@ -53,10 +53,10 @@ Use the Quarks application to enter the batch number and final location of the c
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@@ -53,10 +53,10 @@ Use the Quarks application to enter the batch number and final location of the c
<imgsrc="img/42.png">
<imgsrc="img/42.png">
</div>
</div>
- The printers available in the laboratories are linked via USB to the adjacent computer. Those printers are also linked to the network of the University.
- The printers available in the laboratories are linked via USB to the adjacent computer. Those printers are also linked to the network of the University.
## How to print labels?
## How to print labels?
**From your personal computer**
**From your personal computer**
Please find [here](https://www.zebra.com/us/en/support-downloads/printer-software/printer-setup-utilities.html) the instruction to install the printer for Windows \| Android \| iPhone/iPad.
Please find [here](https://www.zebra.com/us/en/support-downloads/printer-software/printer-setup-utilities.html) the instruction to install the printer for Windows \| Android \| iPhone/iPad.
2 softwares will be installed on your computer. The first one is for the printer, the second one is for the bar codes.
2 softwares will be installed on your computer. The first one is for the printer, the second one is for the bar codes.
IP addresses:
IP addresses:
- BT2-Support 10.213.17.166
- BT2-Support 10.213.17.166
- BT2-1 10.213.17.167
- BT2-1 10.213.17.167
- BT2-2 10.213.17.207
- BT2-2 10.213.17.207
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@@ -103,7 +103,6 @@ Go in **printers and scanners** and right click on your printer (zebra). You wil
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@@ -103,7 +103,6 @@ Go in **printers and scanners** and right click on your printer (zebra). You wil
The printers are in the open laboratories, generally in the center of the open lab. Please if you canno’t find it, check with your technicians. There is one printer for each floor. We have additional printer on first floor BT1 and second floor BT2 for support team. Support team is providing the labels.
The printers are in the open laboratories, generally in the center of the open lab. Please if you canno’t find it, check with your technicians. There is one printer for each floor. We have additional printer on first floor BT1 and second floor BT2 for support team. Support team is providing the labels.
## In which cases will I need to print labels?
## In which cases will I need to print labels?
You have to print a label for chemicals, kits, biological reagents, homemade solutions, reconditioning labels.
You have to print a label for chemicals, kits, biological reagents, homemade solutions, reconditioning labels.
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@@ -122,5 +121,5 @@ Quarks gives us the possibility to have different roles profiles, with different
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@@ -122,5 +121,5 @@ Quarks gives us the possibility to have different roles profiles, with different
After first log in to Quarks, the Support team will attribute a role and a group to the newcomer.
After first log in to Quarks, the Support team will attribute a role and a group to the newcomer.
# Help needed?
# Help needed?
In case of any question, request or issue, [please send a ticket](https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb).
In case of any question, request or issue, [please send a ticket](https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb).
