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Commit c7d0c5f8 authored by Annegrät Daujeumont's avatar Annegrät Daujeumont
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Update external/lab/book-lab-equipment/book-lab-equipment.md,...

Update external/lab/book-lab-equipment/book-lab-equipment.md, external/lab/quarks-chemical-platform/quarks-chemical-platform.md files
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...@@ -11,23 +11,23 @@ redirect_from: ...@@ -11,23 +11,23 @@ redirect_from:
To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown. To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
- [1. How to look for an instrument](#1-how-to-look-for-an-instrument) - [How to look for an instrument](#how-to-look-for-an-instrument)
- [2. How to know if an instrument is bookable](#2-how-to-know-if-an-instrument-is-bookable) - [How to know if an instrument is bookable](#how-to-know-if-an-instrument-is-bookable)
- [3. How to add an equipment to your Favorites list](#3-how-to-add-an-equipment-to-your-favorites-list) - [How to add an equipment to your Favorites list](#how-to-add-an-equipment-to-your-favorites-list)
- [4. How to book an instrument](#4-how-to-book-an-instrument) - [How to book an instrument](#how-to-book-an-instrument)
- [5. How to edit or cancel a booking](#5-how-to-edit-or-cancel-a-booking) - [How to edit or cancel a booking](#how-to-edit-or-cancel-a-booking)
- [6. How to book a lab (location)](#6-how-to-book-a-lab-(location)) - [How to book a lab (location)](#how-to-book-a-lab-(location))
- [7. How to access the booking history](#7-how-to-access-the-booking-history) - [How to access the booking history](#how-to-access-the-booking-history)
- [8. How to request booking configuration change or report an issue with Quarks?](#8-how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?) - [How to request booking configuration change or report an issue with Quarks?](#how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?)
## 1. How to look for an instrument ## How to look for an instrument
In your Quarks account, go on the _Equipment_ platform. In the _Equipment_ section, you have a search tool to help you find an equipment among all the LCSB equipment. You can search by internal reference number (e.g. LCSB01685), model, manufacturer or serial number in the “quick search” field. In your Quarks account, go on the _Equipment_ platform. In the _Equipment_ section, you have a search tool to help you find an equipment among all the LCSB equipment. You can search by internal reference number (e.g. LCSB01685), model, manufacturer or serial number in the “quick search” field.
If you want to add more search criteria, you can do so in the drop down list “Add a filter”. If you want to add more search criteria, you can do so in the drop down list “Add a filter”.
![1](img/1.png) ![1](img/1.png)
## 2. How to know if an instrument is bookable ## How to know if an instrument is bookable
You can easily know if the instrument you are looking for is bookable or not thanks to the calendar symbol in the “Actions” column. You can easily know if the instrument you are looking for is bookable or not thanks to the calendar symbol in the “Actions” column.
...@@ -39,7 +39,7 @@ You can also see if the instrument is bookable or not on the side panel that wil ...@@ -39,7 +39,7 @@ You can also see if the instrument is bookable or not on the side panel that wil
A bookable instrument will have a calendar icon available. Typically, only specific equipment or equipment that is usually used for long experiments is bookable. A bookable instrument will have a calendar icon available. Typically, only specific equipment or equipment that is usually used for long experiments is bookable.
## 3. How to add an equipment to your Favorites list ## How to add an equipment to your Favorites list
In the “Actions” tools, you have the option to add an instrument in your favorite list by clicking on the heart. In the “Actions” tools, you have the option to add an instrument in your favorite list by clicking on the heart.
...@@ -63,7 +63,7 @@ You can directly see for which instrument you have the notifications activated b ...@@ -63,7 +63,7 @@ You can directly see for which instrument you have the notifications activated b
![9](img/9.png) ![9](img/9.png)
## 4. How to book an instrument ## How to book an instrument
You have three ways to create a new booking. You have three ways to create a new booking.
1. You can book your instrument by clicking on its name, you will have in the right window a reservation section. 1. You can book your instrument by clicking on its name, you will have in the right window a reservation section.
...@@ -113,7 +113,7 @@ You have three ways to create a new booking. ...@@ -113,7 +113,7 @@ You have three ways to create a new booking.
![22](img/22.png) ![22](img/22.png)
## 5. How to edit or cancel a booking ## How to edit or cancel a booking
You can edit a booking by clicking on the time period. The right window will be displayed. You can edit a booking by clicking on the time period. The right window will be displayed.
...@@ -131,21 +131,21 @@ You can also edit or cancel your booking in the “Reservations” – “ Reser ...@@ -131,21 +131,21 @@ You can also edit or cancel your booking in the “Reservations” – “ Reser
![27](img/27.png) ![27](img/27.png)
## 6. How to access the booking a lab (location) ## How to access the booking a lab (location)
In some cases the equipment reservation is organized via lab booking. If you want to reserve a lab please select under Reservations “Locations” instead of “Equipment” as Type. The further way of proceeding is similar to described above for Equipment reservations. In some cases the equipment reservation is organized via lab booking. If you want to reserve a lab please select under Reservations “Locations” instead of “Equipment” as Type. The further way of proceeding is similar to described above for Equipment reservations.
![29](img/29.png) ![29](img/29.png)
## 7. How to access the booking history ## How to access the booking history
You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by). You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by).
![28](img/28.png) ![28](img/28.png)
## 8. How to request booking configuration change or report an issue with Quarks? ## How to request booking configuration change or report an issue with Quarks?
If you wish to make one equipment bookable or make it 24 hours bookable [please send a ticket](https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3). If you wish to make one equipment bookable or make it 24 hours bookable [please send a ticket](https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3).
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