To send some biological or chemical samples, the usual company that we
are using is Fedex. In some particular cases it can happen that DHL
or World Courier are used. The request for a shipment has to be made via
the [ticketing system](<https://service.uni.lu/sp?id=sc_category&sys_id=ca67f2c1db683c905c72ef3c0b9619a8&catalog_id=09863281db683c905c72ef3c0b9619dc>)
and someone form the Biotech Support Team will make the request on the
shipping company website.
If you want to **send** a parcel, please send a ticket [here](https://service.uni.lu/sp?id=sc_cat_item&sys_id=9cf7f205db683c905c72ef3c0b9619cd&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8).
If you want to **received** a parcel and you have to provide the labels to
the seller, please send a ticket [here](<https://service.uni.lu/sp?id=sc_cat_item&sys_id=6a3e4701dbe83c905c72ef3c0b961903&sysparm_category=ca67f2c1db683c905c72ef3c0b9619a8>).
**Important**
If your shipment is sensitive to temperature, we advise you to plan the
shipment on a Monday or a Tuesday to avoid any delay due to the
week-end.
If the destination is outside of Europe, use at least 10kg of dry-ice.
To avoid any shortage of dry-ice, we ask you to order dry-ice for any
shipment required 5kg or more. You can do so in Quarks. Please plan your
shipment accordingly to the delivery date of your dry-ice.
Make sure to fill every information in the ticket. If an information is
missing, the shipment will be delayed.
If you are sending a GMO to the USA, it is mandatory to add the
emergency procedure.
**Shipment with World Courier**
1. Contact <bruops@worldcourier.be> and add <aa-lcsb@uni.lu> in CC to ask for a quotation. Describe the content of the package, ask that they provide dry-ice (if applicable) and their packaging. Indicate the date and the place of the pick-up.
2. When you receive your quotation, place it in Quarks so the PO can be created.
3. Fill and sign the documents sent by World Courier (i. e. proforma invoice) and add the logo of the University.
- Date: date of the shipment
- Shipper: you + BT2 address
- Consignee: receiver address
4. After signature, the support team is sending the PO to World Courier
5. After they receive all the documents, World Courier can register the request and plan the shipment.
